Privacy Policy
At Medal Herb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, billing/shipping address, phone number, and payment details.
- Non-Personal Information: browser type, device information, IP address, and browsing behavior.
- Order Information: products purchased, order history, and transaction details.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, services, and product offerings.
- Send order confirmations, updates, and promotional materials (if you opt in).
- Comply with legal obligations and prevent fraud.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
- Service providers (e.g., payment processors, shipping carriers).
- Legal authorities if required by law or to protect our rights.
- Marketing partners (only if you have given consent).
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze traffic and usage patterns.
- Offer personalized content and promotions.
You can adjust your browser settings to decline cookies, though some features may not work properly.
5. Data Security
We implement strict safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our products and services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 info@medalherb.com